Am I required to install special software to my computer to use the Administrator utility of AHOY.COM solutions?

No. All AHOY.COM solutions are created to run via a Web browser. It is required, however, that I.E. (5.5 or greater) or Netscape 7.0 (or greater) are utilized when working within AHOY.COM administrative tools.

Can I use any Web browser to use the Administrator utility?

All AHOY.COM Solutions are built using the latest technology. To make certain that you can use all functions we ask that either Internet Explorer 5.5 or above or Netscape 7.0 and above browser versions are used.

Is more than one individual able to add information to the database at a given time?

Yes. Although you will want to be very careful that the other individuals working within the database are not working on any of the same items, categories, etc. or some of the information may be overwritten.

How does the "Ask a Question" feature work?

If a site visitor cannot locate an answer to their question within the FAQ post, they may send their question to the FAQ administrator via email using the Ask a Question form. The administrator may answer the question by replying to the email. If desired, the administrator may add the question and answer to the FAQ database through the password-protected maintenance page.

How many FAQs can I add to the FAQ database?

As many as you want. There is no limit to the number of FAQ questions and answers so create as many as you want.

Can the FAQ application be customized to look like my site?

Yes. The FAQ Manager is fully customizable and integrates with almost any design to retain the look and feel that matches your site.

Am I able to categorize FAQ questions?

Absolutely. You can easily create and sort FAQ categories from the administration interface.

Can viewers search for FAQs.

Yes. The Web site visitor is able to find items by browsing categories or by using a keyword search.

How are FAQs displayed?

The standard setup for FAQs displays the search function, the five most frequently viewed FAQs, the five most recent FAQs as well as a link to each of the categories. All elements can be adjusted or removed to meet your requirements.

Can a FAQ be found in more than one category?

Yes. Each FAQ can be associated with as many categories as you would like.

What are categories used for?

Site visitors may find an answer to their question quicker if the FAQs are sorted into categories. Categories are optional, and can be added, edited or disabled via a password-protected maintenance page. An individual FAQ can be assigned to one or multiple categories for quick and easy maintenance.